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Returns & Refunds

Our Return Policy

We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you're not happy with your order, here's what you need to know:

  • Quality Issues: If your order arrives damaged or defective, please contact us within 7 days of receipt. We'll need photos of the issue and your order number to process a replacement or refund.
  • Custom Products: Since all our stickers and products are custom-made to your specifications, we cannot accept returns based on design preferences once production has begun.
  • Color Matching: We do our best to match colors exactly, but slight variations between screen colors and printed colors are normal in the printing industry. For color-critical projects, we recommend ordering a sample first.
  • Refund Processing: Approved refunds are typically processed within 5-7 business days and will be issued to the original payment method.

How to Request a Return

To initiate a return or refund request, please contact our support team using the contact form on this page or email us directly at support@stickerchimp.com with your order number and details about your request.

How-To Videos

How-To Videos

Learn professional techniques with our step-by-step video guides. From DTF printing to artwork prep, we've got you covered.

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Artwork Guidelines

Artwork Guidelines

Get the best results with our artwork setup tips. Learn about resolution, file formats, and color settings for perfect prints.

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FAQ

FAQ

Find answers to our most commonly asked questions about orders, products, and services. Our FAQ covers everything from printing processes to shipping information.

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Help Me Choose

Help Me Choose

Not sure which material or finish is right for your project? Our guide will help you select the perfect options.

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